The Business-Focused, Best-Practice Guide to Succeeding with ITIL Change and Release Management ITIL (Information Technology Infrastructure Library ) can help organizations streamline and integrate their operations, dramatically improving efficiency and delivering greater business value. For the first time, there's a comprehensive best-practice guide to succeeding with two of the most crucial and challenging parts of ITIL: change and release management. Leading IBM ITIL expert and author Larry Klosterboer shares solid expertise gained from real implementations across.
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